LEAP Accessibility Statement

Introduction

This accessibility statement applies to the LEAP platform used across South London and Maudsley NHS Foundation Trust to deliver and coordinate training, record supervision, and conduct annual appraisals.

This site is run by the Education and Development department at South London and Maudsley NHS Foundation Trust. We want all of our staff to be able to use this site. This means that you should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the site using just a keyboard
• Navigate most of the site using speech recognition software
• Listen to most of the site using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this site is

South London and Maudsley NHS Foundation Trust is committed to making LEAP accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all of our content to be accessible.

This site is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

We know that some parts of this site are not fully accessible:

• You cannot modify the line height or spacing of text
• Most older PDF documents are not fully accessible to screen reader software
• Live video streams do not have captions
• Some parts of the site are not as easy to navigate with a keyboard as they could be
• Some bits of e-learning content cannot be fully magnified
• Some images do not have alt text
• Some pieces of video content do not have captions
• Some exercises cannot be completed without a mouse

Feedback and contact information

If you need information on this site in a different format, email [e-mail].

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this site. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the digital learning team on [e-mail].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

South London and Maudsley NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.

Totara as a platform is designed to be accessible with full WCAG 2.1 AA compliance. Whilst we are able to ensure Totara is an accessible platform, the customisability and ability to upload content means that it may be customised or host content that is not accessible.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Display

The Totara platform is designed for responsive display. However, there are some circumstances where accessibility is more limited:

• Due to the nature of the content that might be hosted in Totara, it cannot be guaranteed that text can be resized without assistive technology up to 200 percent without loss of content or functionality. This doesn’t meet WCAG success criterion 1.4.4 (resize text).
• It cannot be guaranteed that content can be presented vertically and horizontally without needing to scroll. This doesn’t meet WCAG success criterion 1.4.10 (reflow).

Assistive Technologies

The Totara platform is designed to support screen readers and other accessible tools. However, there are some circumstances where accessibility cannot be guaranteed:

• That input fields collecting information about the user can be programmatically determined (e.g. read by screen reader software). This doesn’t meet WCAG success criterion 1.3.5 (identify input purpose).
• That the language of each passage or phrase in the content can be determined programmatically (e.g. read by screen reader software). This doesn’t meet WCAG success criterion 3.1.2 (language of parts).

Images, Graphics and Visual Elements

The Totara platform provides facilities to make content accessible (e.g. addition of ALT text for images). However, due to the nature of the content hosted on the platform and the choices made by those authoring content, it cannot be guaranteed:

• That text and images of text have a contrast ratio of at least 4:5:1 or that large-scale text and images have a contrast ratio of at least 3:1. This doesn’t meet WCAG success criterion 1.4.3 contrast (minimum).
• That images of text have not been used. This doesn’t meet WCAG success criterion 1.4.5 (images of text).
• That all user interfaces and graphical objects meet the necessary contrast ratio. This doesn’t meet WCAG success criterion (non-text contrast).

Navigation and access

The Totara platform is designed to provide accessible navigation, however, due to the content, possible customisations and choices of authors, it cannot be guaranteed:

• That all headings and labels describe topic or purpose. This doesn’t meet WCAG success criterion 2.4.6 (headings and labels).
• That the keyboard focus indicator is always visible. This doesn’t meet WCAG success criterion 2.4.7 (focus visible).
• That navigation mechanisms are consistent. This doesn’t meet WCAG success criterion 3.2.3 (consistent navigation).
• That all components with the same functionality will be labelled consistently. This doesn’t meet WCAG success criterion 3.2.4 (consistent identification).

Audio and video content

Although it is our practice to provide captions or transcripts for all audiovisual content, some older content may not have this; likewise, some content is provided by third parties, who may not have provided the captions. Thus, it cannot be guaranteed that all pre-recorded audio and video content is accompanied with a text alternative, captions, or audio description.

This doesn’t meet the following WCAG success criterion:

• 1.1 (non-text content)
• 2.1 (audio-only and video-only – prerecorded)
• 2.2 (captions – prerecorded)
• 2.3 (audio description or media alternative – prerecorded)
• 2.5 (audio description – prerecorded).

Disproportionate burden

Whilst we aim for content hosted on LEAP to be accessible, ensuring the items below are fully accessible would place a disproportionate burden on content authors and the Trust. We will continue to review this list and seek out efficient and cost-effective solutions.

Audio and video transcripts and captions

Automatically generated transcripts and captions are unlikely to be 100% accurate. Although we make an effort to make corrections where possible, the cost of providing 100% accurate transcripts and captions would place a disproportionate burden on the team. We will continue to assess this.

This doesn’t meet the following WCAG success criterion:

• 1.1 (non-text content)
• 2.1 (audio-only and video-only – prerecorded)
• 2.2 (captions – prerecorded)
• 2.3 (audio description or media alternative – prerecorded)
• 2.5 (audio description – prerecorded).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Older PDFs and Word documents don’t all meet accessibility standards – for example, they may not be structured so that they can be read with a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live audio and video

Live audio and video streams don’t have captions. This doesn’t meet WCAG 2.1 success criterion 1.2.4 (captions – live).

We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Third Party Content

Content embedded or integrated in to the VLE, such as SCORM interactive content or packages purchased from third party companies, could fail multiple WCAG 2.1 success criterion. We don’t plan to redevelop or edit content we have not developed, funded or have control over because third party content is exempt from the regulations.

What we are doing to improve accessibility

We are dedicated to improving the accessibility of this VLE for all users. To do so we will:

• Continue to upgrade Totara on a regular schedule to ensure that accessibility improvements to the platform are made available to our users
• Repeat disproportionate burden assessments annually to reassess the cost of checking and correcting automated transcripts and captions
• Develop new content with an accessibility-first mindset to ensure all users can access the e-learning we develop

Preparation of this accessibility statement

This statement was prepared on 28^th September 2021.

This website was last tested on 27^th September 2021. The test was carried out internally.

We manually tested a variety of course spaces and workflows, and viewed a range of e-learning content in order to conduct this test.