COVID-19 Related Changes to Our Service Provision

Your safety and wellbeing is of great concern to us, which is why we have implemented a number of changes to the service we offer Trust staff during these unprecedented times.

Your safety and wellbeing is of great concern to us, which is why we have implemented a number of changes to the service we offer Trust staff during these unprecedented times.

1. Some Face to Face training is now held online using Teams, and alternatives are available through e-learning in many cases. The exceptions are BLS, ILS, PSTS Disengagement, PSTS 5 day and PSTS Refreshers, which are still delivered in person.
   
   
2. We have adapted the teaching of BLS and ILS as advised by the Resuscitation Council.
   
   
3. PPE is available on all courses. It is no longer mandatory, however participants and tutors are welcome to wear it if they choose to.
   
   
4. It is no longer mandatory for staff to take an LFT before attending face to face training. However, it is strongly advised you do so to keep each other as safe as possible.
   
   
5. We have developed an online (MS Teams) theory component that is attended remotely for those taking PSTS Awareness, PSTS Disengagement Theory, PSTS 5 day team skills and PSTS Refresher courses.
   
   
6. The library at Bishopsgate Training Centre continues to provide services, including document supply, literature searching, tailored publication alerting, and information searching training via Teams. Book loans can be provided by post; please enquire to [e-mail] and see the library web pages.
   
   
7. We have arranged for more thorough cleaning of Bishopsgate each day.
   
   
8. We are staggering breaks to reduce ‘traffic’ around the building
   
   
   

Please note that all online courses remain available to staff and you are encouraged to continue to complete these.

Please refer to the LEAP homepage for further updates. 

LEAP Helpdesk

When making training enquiries to the LEAP inbox please can you go to LEAP and click on the help icon which is at the bottom right hand side of the screen.

 

 This will then direct you to the below where you can ask your question and receive an automated response.  If your query isn’t answered you will then be able to email the LEAP Helpdesk via this method and will be allocated with a “ticket number” and a member of our team will respond to your query normally within 3 to 5 working days.